Privacy Policy

Introduction:
We, 1000 Streams AB, (hereinafter also referred to as “Soundscape”, “we”) collect and process your Personal Data in connection with the Soundscape App (hereinafter also referred to as “App”) and are “controller” within the meaning of the EU General Data Protection Regulation (GDPR).

We may change this Privacy Policy from time to time. If we make changes, we will revise the date at the top of the policy and, in some cases, we may provide you with additional notice if necessary.

Definitions
Personal data is any information that relates to an identified or identifiable living individual. Different pieces of information, which collected together can lead to the identification of a particular person, also constitute personal data Processing refers to any operation relating to Personal Data such as its collection, recording, organization, structuring, storage, adaptation or alteration, disclosure or any other use.

The protection and confidentiality of your data is of utmost important to us. We therefore process your data only to the extent that this is necessary to provide the services you requested from the App, you have consented to the Processing or we are otherwise legally authorized to do so. If you have any questions, suggestions or comments, please feel free to contact support@1kstreams.com

What data do we collect from you and for what purpose do we collect it?

  • Information collected during downloading of the app: When you download the App, certain required information is submitted to the App Store, including your Apple ID, time of download, payment information (e.g. credit card, bank account) and your individual device ID number. The processing of this data occurs exclusively through the respective App Store and is beyond our control.

  • Information that is automatically collected when using the app: As part of your use of the App, we automatically collect certain data required for the use of the App. This includes, for example, your device model, system version, and IP address of your mobile device.This data is automatically Processed by us (1) to provide you with the App and related features; (2) to improve the features and functionality of the App; and (3) to prevent and correct misuse and malfunctions. This Processing is justified by the fact that (1) the processing is necessary for the fulfilment of the contract between you and us in accordance with Art. 6 para. 1 lit. b) GDPR for the use of the App, or (2) we have a legitimate interest within the meaning of Art. 6 para. 1 lit. f) GDPR in guaranteeing the functionality and error-free operation of the App and being able to offer an interest-oriented service.

  • Linking a streaming serviceTo access certain parts of the App we can ask you to link your streaming account. For this purpose, it is necessary to enter login credentials (“mandatory information”). The mandatory information enable and guarantee the access and administration of desired content. Mandatory information within the scope of linking are marked with an asterisk and are required for the conclusion of the user contract. If you do not provide this mandatory information, you will not be able to link your streaming service. The linking of streaming service account takes place after entering the mandatory data.We use the mandatory information to authenticate you when you wish to access certain content provided in the app. The data entered by you during linking or authorization is used by us to (1) verify your authorization to manage your user account; and (2) enforce the App’s terms and conditions and all related rights and obligations.This Processing is justified by the fact that (1) the processing is necessary for the fulfilment of the contract between you and us in accordance with Art. 6 para. 1 lit. b) GDPR for the use of the App, or (2) we have a legitimate interest within the meaning of Art. 6 para. 1 lit. f) GDPR in ensuring the functionality and error-free operation of the App.

Where do we store your data; who has access to your data?

We store your data on your device and on the servers of our IT service provider Amazon Web Services SARL, 38 avenue John F. Kennedy, L-1855, Luxembourg. Processing shall only take place on our behalf and on the basis of a data processing agreement.

3rd party providers

We partially commissions third party providers to provide services for the analysis and evaluation of data, processing of payments and provisioning of entitlements. Processing is only carried out on our behalf and on the basis of a data processing agreement. In detail we use the following tools:

a. Amplitude
We use the web analysis service Amplitude of Amplitude, Inc. 631 Howard St., Floor 3, San Francisco, CA 94107, USA to evaluate user access. The data collected with this technology will not be used to identify the user personally and will not be merged with Personal Data about the bearer of the pseudonym without the separate consent of the data subject. The information collected is stored on a server in the USA. Amplitude’s privacy policy can be found here: https://amplitude.com/privacy . The transfer to the USA is secured by an adequacy decision based on the EU-US Privacy Shield.

b. RevenueCat
Unless otherwise specified, this Application processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Application isn't involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.

RevenueCat is a payment service provided by RevenueCat, Inc. The service allows the Owner to monitor and analyze the User and their purchase history and can be used to keep track of User behavior, securing access to bought content/features (user entitlements).

RevenueCats Privacy Policy can be found on this link: https://www.revenuecat.com/privacy/

c. Spotify
To be able to access certain content for free we offer users to voluntarily link their Spotify account, allowing us to

  • Retrieve data from playlists

  • Authenticate you through API to retrieve your subscription status

  • Search for Spotify content.

  • Control and interact with the playback, play and resume.

Spotifys privacy policy can be found on this link: https://www.spotify.com/us/legal/privacy-policy/

d. Apple Music
To be able to access certain content for free we offer users to voluntarily link their Apple Music account via MusicKit, a service provided by Apple for 3rd party providers to play Apple Music and their local music library from our app. By linking your Apple Music account you allow us to:

  • Authenticate you to retrieve your subscription status

  • Search for Apple Music content

Control and interact with the playback, play and resume.

Apple Music’s privacy policy can be found on this link: https://www.apple.com/legal/privacy/data/en/apple-music/

e. Sentry
We work with Sentry.io. “(“Sentry”), a service that collects user information when users use our application. Sentry collects data on app usage specifically related to system crashes and bugs. It uses information about the device, the version of the app that is installed, and other information that can help fix bugs, especially about the user’s software and hardware. The transfer to the USA is secured by an adequacy decision based on the EU-US Privacy Shield.

Sentry’s privacy policy can be found here: https://sentry.io/trust/privacy/

f. Push-notifications
For push notifications, we use the technology of the provider Customer.io, located at Beaverton, 9450 SW Gemini Dr., Suite 43920, United States. We use “Customer.io” to send you push notifications and to keep you informed about news through the notifications. The provider processes personal data from you which allow conclusions to be drawn about your user behaviour, such as your reactions to the push notifications. The legal basis for the processing is Art. 6 para. 1 lit. a) GDPR. You can withdraw your consent at any time. OneSignal’s privacy policy can be found here: https://customer.io/legal/privacy-policy/ .

For how long will my data be stored and how can I delete it?
We store your data only for the time period for which you use the app and they are necessary to fulfill the purpose for which they were originally collected. If applicable, we will store your data for as long as is legally required, e.g. for tax reasons. Your data rights Depending on the circumstances of the specific case, you have the following rights:

  • The right of access (Art. 15 GDPR)

  • The right to rectification (Art. 16 GDPR)

  • The right to erasure (Art. 17 GDPR)

  • The right to restriction of processing (Art. 18 GDPR)

  • The right to data portability (Art. 20 GDPR)

  • The right to take legal action or to file a complaint with the competent supervisory authorities (Art. 77 GDPR)

    In addition, you have the right to object at any time to the Processing of your Personal Data for purposes of direct marketing or to pursue our legitimate interest. You may (i) exercise the above rights or (ii) ask questions or (iii) complain about our processing of your Personal Data by contacting us as indicated above.

    Changes to the privacy policy
    We reserve the right to amend this privacy policy in accordance with the provisions of data protection law. You will find the current version on our website and if you have any questions, suggestions or comments on the subject of data protection, please feel free to contact us on support@1kstreams.com

Last revised date: 15 April 2024 (Version 1.01)